Contact information

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This Contact Us page provides the official business and customer support information for Roomiva. We value straightforward terms, clean explanations, and policy details that are easy to verify before checkout. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.

Our Identity

Legal Business Name: 247SECRETARY.COM LLC

Store Name: Roomiva

Physical Business Address:

247SECRETARY.COM LLC
4545 SW 60TH Ave Unit 773642
Ocala, FL, 34477
United States

Customer Support Hours

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM EST.

These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support. We respond to all inquiries during the support hours listed above.

How to Reach Us

Current Support Email: support@roomiva.shop

Business Phone Number: +1 (352) 755-8803

Order Support Guidelines

When contacting us about an order, please include your order number, the email address used at checkout, and a clear description of your inquiry. For damaged, incorrect, or defective items, please attach clear photos of the product and the outer packaging. This helps our team review carrier records, return status, or product conditions efficiently to provide you with a practical resolution.