Customers can contact Roomiva for order questions, shipping updates, returns, refunds, product information, or website support.
Business Information
Company Name: 247SECRETARY.COM LLC
Store Name: Roomiva
Business Address: 4545 SW 60TH Ave Unit 773642, Ocala, FL, 34477, United States
Email: support@roomiva.shop
Phone: +15737979616
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET
Order Support
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Response Time
We aim to respond to customer messages within 1-2 business days. Response times may be longer during weekends, public holidays, or periods of high request volume.